James Nathan works with businesses to show their unique value through giving exceptional service – the kind that gets people telling stories about you. What you do in your business today, and in the years to come, to truly delight your clients? What exceptional experiences can you give them to take away and cherish? How can you delight the most important person in the world?
Through a fantastic career, spanning accountancy, recruitment and sales, he has grown, built and sold highly profitable businesses, enjoying enviable success on the way. He now shares his learnings and thoughts as one of the UK’s leading Service Excellence Business Speakers.
James has made it his life’s work to imbed a service excellence culture in businesses, asking: can you do in your business today, and in the years to come, to truly delight your clients? What exceptional experiences can you give them to take away and cherish? How can you delight the most important person in the world?
Satisfaction makes you one of the many.....Truly delighting people makes you the only one.
“James delivered a solid presentation with high energy and stage presence at the European Executive Search Congress in London. He chose relevant, insightful content and articulated it in a manner that was easy to understand…. James’ passion radiates out from the moment you meet him.”
“James was very enlightening. He covered a wide range of topics that everyone could benefit from. His style was very relaxed and allowed for us all to engage with him. The team learnt a lot from the session and were keen to start putting it into practice. I would not hesitate to recommend James to other companies.”
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